We're happy to provide some of the most frequently asked questions and their answers. If you have additional questions, check with your Simplexity Health Associate, or feel free to contact us.

SimpleXity is located in the town of Klamath Falls, in beautiful southern Oregon. From our corporate headquarters we can see Upper Klamath Lake, the source of Aphanizomenon flos-aquae, the species of wild blue-green algae that simpleXity harvests, processes, and makes available as a food supplement.

At simpleXity, we want to provide you with the very best nutritional products available. Many of our products are also helpful to animals, and we have a soil amendment product for your gardening needs. We also provide information and support services to make sure that you experience the benefits you desire and deserve. All of our products are designed with the highest-quality ingredients, and are backed by an unconditional 90-day money-back guarantee. We want you to feel confident in giving our products a try so that you can experience for yourself how nourishing your body--inside and out--can help you feel your absolute best.

We’ve been in business since 1983.

SimpleXity offers foundational products that will benefit virtually all people and animals. For optimal functioning throughout the body, Simplexity embraces a three-way approach:

• Support digestion with probiotics and plant-based enzymes.
• Nourish with nutrient-dense supplements from whole-food sources.
• Repair and regenerate with the help of natural antioxidants from whole-food sources.

We are sincerely glad that you are interested in supporting your body's own ability to defend, repair, and regulate itself. As a company distributing a dietary supplement, Simplexity Health cannot offer medical advice of any kind. We encourage consumers who are concerned about any health condition, or about how any of our products may interact with a particular medication, to discuss with their health care provider the incorporation of any new food or dietary supplement into their regimen.

Independent Business Associates need to purchase a $40 Independent Business Associate kit in order to join. It is possible to become a Preferred Customer by paying a sign-up fee of $20, which is instantly credited back with a $20 rebate on the first product order. If neither of these options is of interest, you may purchase products at retail prices.

SimpleXity is a network marketing company, with orders placed by retail customers, Preferred Customers, and Independent Business Associates. You have several choices for registering and placing an order: sign in online at SimplexityHealth.com; call our toll-free order line at 800-800-1300 (open weekdays from 8 am to 5 pm Pacific time); fax orders to 800-797-8228; or mail orders to PO Box 609, Klamath Falls, OR 97601. For phone, fax, and online orders, we accept payment by Visa, Discover, American Express, or MasterCard. We also accept checks or money orders (US funds only) for mail orders.

A Preferred Customer is someone who does not want to participate in the network marketing opportunity but would like to purchase simpleXity products at wholesale prices. It is possible to become a Preferred Customer by paying a sign-up fee of $20, which is instantly credited back with a $20 rebate on the first product order. Preferred Customers can also get the annual fee of $20 waived if they spend $500 or more annually. Preferred Customers may purchase products from simpleXity at a special discount of 20% off. They will also be eligible for periodic product specials available only to Preferred Customers and Independent Business Associates.

An Independent Business Associate is someone who has purchased an Independent Business Associate kit and has submitted a signed Independent Business Associate Agreement. Upon acceptance by the company of this agreement, an Independent Business Associate is eligible to purchase the products at the wholesale price for resale, and can enroll and sponsor other people into his or her downline as well as being eligible to earn commissions and bonuses in accordance with the terms and provisions of the company's compensation plan.

Since simpleXity is a network marketing company, you must register with a sponsor. You can have as much or as little interaction with your sponsor as you want. Some people just want to place an order and have no involvement with a sponsor. Others appreciate the opportunity to work with a sponsor to receive assistance, encouragement, and support in building a business as well as to get helpful product and company information. Just let your sponsor know your wishes when he or she contacts you.

All orders shipped to Canada need to be individually reviewed to ensure that they are in compliance with the Personal Use Directive issued by Health Canada. SimpleXity will review the order, and if there are no problems, the order will be placed. If there are any concerns, we will contact you to resolve that concern. Once the order is placed, you will receive a confirmation e-mail. For those ordering on the last day of the month, you are encouraged to place orders early enough on the last day of the month to allow time for the order to be processed and for any challenges to be resolved. It may be helpful if before placing your order you review the guidelines for Canadians. If you are already familiar with the guidelines, you may want to refer to the list that outlines the quantities of our nutritional products that can be ordered during each quarter of the year, per the Personal Use Directive.

All other International orders can be handled by contacting Customer Service at 800-800-1300.

Visit The Journey to Better Nutrition for a comprehensive on-line educational system. Each section allows you to deepen your knowledge and experience about how nutrition works inside the human body.